PRIVACY POLICY

1. WHAT INFORMATION DO WE COLLECT?

Personal information you provide

We collect information you voluntarily share when you create an account, express interest in our Services, participate in platform activities, or communicate with us. Depending on your interactions, this may include:

• Name
• Phone number
• Email address
• Contact preferences
• Authentication information
• Billing or mailing addresses
• Debit/credit card details

Sensitive Information

We do not process sensitive personal data.

Payment Data

If you make purchases, we collect information necessary to process payments. Payment details are stored and managed by Stripe. See their privacy notice:https://stripe.com/privacy.

Social Media Login Data

If you sign up using a social media account, we may receive profile information from that provider. See HOW DO WE HANDLE YOUR SOCIAL LOGINS?

Application Data

If you use our mobile application(s), we may collect location data (when permitted), device information (model, OS, IP address, carrier, identifiers), and usage information (features accessed). This supports security, troubleshooting, and performance.

All personal information you provide must be accurate; please notify us of any changes.

Information automatically collected

We automatically collect certain information when you visit or use the Services, including IP address, browser and device characteristics, operating system, language settings, access times, referring URLs, and location (approximate or precise). This data supports security, analytics, and internal reporting.

• Log and usage data
• Device data
• Location data (depending on device settings)

Information collected from other sources

We may obtain information from public databases, joint marketing partners, social media platforms, and external data providers to improve records, personalize content, and refine marketing efforts.

2. HOW DO WE PROCESS YOUR INFORMATION?

We process your information to operate our platform, communicate with you, ensure security, and meet legal obligations. Examples include:

• Account creation, authentication, and management
• Delivering Services
• Fulfilling and managing orders, payments, returns, and exchanges
• Requesting feedback
• Sending marketing and promotional communications (per your preferences)
• Personalizing content and advertising
• Fraud monitoring and prevention
• Analyzing usage to improve the Services
• Measuring marketing effectiveness
• Protecting vital interests (e.g., preventing harm)

3. WHAT LEGAL BASES DO WE RELY ON TO PROCESS YOUR PERSONAL INFORMATION?

EU/UK

• Consent (you can withdraw at any time)
• Performance of a contract
• Legitimate interests (balanced against your rights)
• Legal obligations
• Vital interests

Canada

We may rely on express or implied consent, and in limited cases process without consent where permitted by law (e.g., if clearly in an individual’s interest and consent cannot be obtained in time; investigations and fraud detection/prevention; certain business transactions; court orders/subpoenas; identifying injured/ill/deceased persons and contacting next of kin; where consent would compromise an investigation; information produced in the course of employment; journalistic/artistic/literary purposes; publicly available information as specified by regulations; and de-identified information used for approved research with appropriate safeguards).

4. WHEN AND WITH WHOM DO WE SHARE YOUR PERSONAL INFORMATION?

• Business transfers (mergers, acquisitions, asset sales)
• Affiliates (subject to this Notice)
• Business partners (for products, services, promotions)
• Third-party “offer walls” within our applications (may receive a unique identifier to credit rewards and prevent fraud)

5. HOW DO WE HANDLE YOUR SOCIAL LOGINS?

If you log in via a social platform, we may receive profile details (e.g., name, email, friends list, profile picture, and other information you make public). We use this information only as described in this Notice. Please review your social platform’s privacy settings and policies to understand their data use and to adjust your preferences.

6. HOW LONG DO WE KEEP YOUR INFORMATION?

We retain personal information only as long as necessary for the purposes described here, unless a longer period is required or permitted by law (e.g., tax, accounting). When data is no longer needed, we will delete or anonymize it, or securely store it until deletion is possible (e.g., backups).

7. HOW DO WE KEEP YOUR INFORMATION SAFE?

We implement reasonable organizational and technical safeguards. However, transmission over the Internet and electronic storage cannot be guaranteed 100% secure. Use the Services within a secure environment.

8. DO WE COLLECT INFORMATION FROM MINORS?

We do not knowingly collect, solicit, or market to individuals under 18 (or the equivalent age in your jurisdiction), nor knowingly sell such personal information. If we learn that such data has been collected, we will deactivate the account and delete the data promptly. Parents/guardians may contact us to request deletion.

9. WHAT ARE YOUR PRIVACY RIGHTS?

Depending on your jurisdiction, you may have rights to access, correct, delete, restrict, or object to processing; request portability; avoid certain automated decision-making; and withdraw consent (where relied upon). We will consider and act upon requests in accordance with applicable laws.

Withdrawing your consent

Where processing is based on consent (express or implied, as applicable), you may withdraw it at any time using the contact details in the CONTACT US section or by updating your preferences. This does not affect the lawfulness of processing before withdrawal and may not impact processing based on other legal grounds.

Marketing communications

You can unsubscribe from marketing emails via the unsubscribe link in messages we send or by contacting us. We may still send service or transactional messages (e.g., account, security, or policy updates).

Account information

• Log in to your account to review or update your information.
• Upon request to terminate your account, we will deactivate or delete it from active databases. Some information may be retained to prevent fraud, troubleshoot, assist investigations, enforce legal terms, or comply with law.

10. CONTROLS FOR DO‑NOT‑TRACK FEATURES

Because no uniform standard for recognizing DNT signals exists, we do not respond to them at this time. California law requires disclosure of our response; currently, we do not respond to DNT signals. If a standard emerges that we must follow, we will update this Notice.

11. DO UNITED STATES RESIDENTS HAVE SPECIFIC PRIVACY RIGHTS?

Residents of certain U.S. states (e.g., California, Virginia) may have additional rights, including access, correction, deletion, opt‑out of targeted advertising/profiling/sale, data portability, and non‑discrimination, subject to legal limitations.

Categories of Personal Information We Collect (past 12 months)

We may also collect personal information when you receive help through customer support, participate in surveys or contests, and to facilitate the delivery of our Services and respond to inquiries.

Retention: Generally for as long as the user maintains an account for categories A, B, C, and K.

Sources of Personal Information

See WHAT INFORMATION DO WE COLLECT?

How We Use and Share Personal Information

See HOW DO WE PROCESS YOUR INFORMATION?

Will your information be shared with anyone else?

We may disclose personal information to service providers under written contracts. We may use personal information for our own business purposes (e.g., internal research/development), which is not considered a “sale.” We have not disclosed, sold, or shared personal information for business or commercial purposes in the prior twelve (12) months and will not sell or share such information belonging to visitors, users, or consumers.

Your Rights

• Right to know whether we process your personal data
• Right to access your personal data
• Right to correct inaccuracies
• Right to request deletion
• Right to obtain a copy of data you provided
• Right to non‑discrimination
• Right to opt out of processing for targeted advertising (or "sharing" under California law), sale of personal data, or profiling producing legal or similarly significant effects

Depending on your state, you may also have:

• Right to obtain a list of categories of third parties to which we disclosed data
• Right to limit use/disclosure of sensitive personal data

How to Exercise Your Rights

Submit a request using the methods in the CONTACT US section. Under certain laws, you may designate an authorized agent; we may require proof of authorization and will verify your identity. We will use information provided in a request only to verify your identity/authority and to process the request. If we cannot verify identity from existing records, we may request additional information for verification and fraud prevention.

California “Shine the Light” Law

California residents may request, once per year and free of charge, information about categories of personal information (if any) we disclosed to third parties for direct marketing in the previous calendar year and the names/addresses of those third parties.

12. DO WE MAKE UPDATES TO THIS NOTICE?

Yes. We may update this Privacy Notice to remain compliant with applicable laws. The revised date at the top indicates the latest version. If we make material changes, we may post a prominent notice or notify you directly.

13. HOW CAN YOU CONTACT US ABOUT THIS NOTICE?

14. HOW CAN YOU REVIEW, UPDATE, OR DELETE THE DATA WE COLLECT FROM YOU?

Depending on your jurisdiction, you may have the right to request access to, update, or delete the personal information we collect. To exercise these rights, contact us using the details in the CONTACT US section. You may also manage certain information from within your account settings.